Legal Business Name: LALITA HANDICRAFTS PRIVATE LIMITED
Trading As: Opulent Tree
Registered Office: 65 Shri Ram Bhawan, Kamla Nehru Nagar, Jodhpur, Rajasthan – 342008
Email: care@opulenttree.com
Phone: +91 964 964 53 53

 

At Opulent Tree, we value your trust. This Privacy Policy explains how we collect, use, protect, and disclose your personal information when you use our website www.opulenttree.com or purchase our products.

By accessing or using our website, you agree to the terms of this Privacy Policy.

 

1. Information We Collect

We may collect the following types of personal information:

  • Contact Information: Name, email address, phone number, billing and shipping address.
  • Order Information: Product preferences, specifications, and transaction history.
  • Payment Information: Payment method details (processed securely via third-party payment gateways; we do not store your full payment information).
  • Website Usage Information: IP address, browser type, device information, and activity on our website.

 

2. How We Use Your Information

Your information is used for the following purposes:

  • To process and fulfill your orders.
  • To communicate with you regarding orders, delivery updates, or support.
  • To improve our website, products, and services.
  • To comply with legal and regulatory requirements.
  • To send you promotional offers or updates (only if you have opted in).

 

3. Data Protection & Security

  • We use industry-standard security measures to protect your personal data from unauthorized access, alteration, or disclosure.
  • Sensitive payment information is handled through secure payment gateways and is not stored on our servers.

 

4. Sharing of Information

We do not sell or rent your personal information to third parties. However, we may share information with:

  • Logistics partners for delivery of your orders.
  • Payment gateways to process transactions securely.
  • Legal authorities if required by law, regulation, or court order.

 

5. Cookies & Tracking

  • Our website may use cookies to enhance user experience, remember preferences, and analyze website traffic.
  • You can disable cookies in your browser settings, though some features of the website may not function properly.

 

6. Your Rights

As a user, you have the right to:

  • Access the personal information we hold about you.
  • Request corrections or updates to your personal data.
  • Withdraw consent for marketing communications at any time.
  • Request deletion of your personal data, subject to legal and contractual obligations.

 

7. Third-Party Links

Our website may contain links to third-party websites. We are not responsible for the privacy practices or content of such sites.

 

8. Policy Updates

We may update this Privacy Policy from time to time. The revised version will be posted on this page with the “Last Updated” date. Please review it periodically.

 

9. Grievance Redressal

If you have any concerns about how your data is handled, you can reach out to our Grievance Officer at:

📍 LALITA HANDICRAFTS PRIVATE LIMITED
65 Shri Ram Bhawan, Kamla Nehru Nagar, Jodhpur, Rajasthan – 342008
📧 Email: care@opulenttree.com
📱 Mobile: +91 964 964 53 53